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Terms of Sale

These terms cover enquiries, quotations and orders for pet products sourced by MewPurr and sold to businesses. Nothing on this website is an offer to sell, and nothing on it is a binding specification — that is what the quotation is for.

Document status

Draft pending legal review. Highlighted placeholders still need to be filled in and confirmed by a solicitor.

Last updated 28 September 2026

1. What MewPurr is

MewPurr is a sourcing desk. We buy from manufacturers on your behalf, arrange inspection and consolidate the shipment. We are not a retailer, there is no checkout on this site, and we do not sell to consumers.

The contract is between you and MewPurr. These terms apply to it in place of anything else, unless we have signed something different with you.

2. Products and specifications

The website describes product types. It does not publish prices, minimum order quantities, lead times or certification status, because those differ by product, by colour and by quantity.

Where a written specification exists — a quotation, an order confirmation or a signed sample — that document governs the order. Where the website and the written specification disagree, the written specification wins.

3. Quotations

A quotation states what it covers: product, quantity, price, currency, Incoterm, validity and the assumptions it rests on. Prices are quoted in the currency named on the quotation.

A quotation is valid for the period stated on it, or where no period is stated, for QUOTE VALIDITY. Manufacturing costs move, particularly on freight; an expired quotation is re-issued rather than honoured silently at a loss.

4. Orders

An order exists when we confirm it in writing and you have met the payment terms on that confirmation. Until then, either side can walk away.

Minimum order quantities are quoted per product and per colour. That is a factory constraint, not a negotiating position. If your first order is below it we will tell you what is possible rather than accept an order we cannot fill.

5. Samples

Samples are charged at cost plus freight. We state whether a sample is a production unit or a hand-made pre-production piece, because they are not the same object and the difference matters when the container arrives.

6. Payment

Payment terms are stated on the order confirmation (for example a deposit with the balance before shipment). Nothing is produced before the agreed deposit clears.

Bank charges and currency conversion costs are the payer's unless the confirmation says otherwise. Late payment may suspend production and shipment.

7. Delivery, risk and title

Delivery is on the Incoterm named on the order confirmation — commonly EXW or FOB, and occasionally delivered. That term decides who arranges and pays the freight and where the risk passes. Read it before you book anything.

Packed volume and weight are given before you commit, because those numbers, not the unit price, decide what the shipment costs you.

Lead times are estimates given in good faith. They are not guarantees unless the confirmation says they are.

8. Tooling and intellectual property

If a mould or tool is made for you, who owns it, who may use it and when it is released are recorded in writing before the tool is cut. Where you supply artwork, a design or a reference sample, you confirm you have the right to use it and you indemnify us against third-party claims over it.

9. Claims and defects

Short shipment, wrong goods and manufacturing defects are handled under the Refund & Claims page, which forms part of these terms.

10. Liability

Our liability for any order is limited to the value of that order, except where the law does not allow a limit (for example, death or personal injury caused by negligence, or fraud). We are not liable for lost profit, lost opportunity or a season you missed.

11. Force majeure

Neither side is liable for delay caused by something outside its reasonable control — factory shutdown, port closure, export restriction, epidemic, war. The party affected says so promptly and the timescale is re-agreed honestly rather than quietly missed.

12. Confidentiality

Prices, specifications and tooling details shared between us are confidential and are not passed to your competitors. We will sign your NDA where your process needs one.

13. Which law applies

These terms are governed by the laws of the People's Republic of China. Disputes arising from these terms or an order are subject to the jurisdiction of the competent courts of the People's Republic of China, subject to any mandatory applicable law.

14. Entire agreement

The enquiry, the quotation, the order confirmation and these terms together are the whole agreement for that order. Anything discussed but not written down does not form part of it — which is why we put everything in the confirmation.

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